Brand cohesion will help to establish your brand and the various components of your business (products, services, client types, protocol and behavior) as having an underlying uniformity and strength that is more valuable, taken as a whole, than any single aspect. Cohesion can help make your customers or clients more loyal to your brand. Don’t underestimate the need to demonstrate a consistent message through uniformity or message and reliability of standards. However, don’t limit your branding either, use new concepts, designs and messaging in a way that unifies your entire image, to achieve strong brand cohesion.

While brand cohesion is an important factor in all your marketing and branding, cohesion alone is not enough to improve your relationship with customers or clients. You must also present a consistent message between brand appearance and brand message. You should consider your brand perception as well.

Brand appearance might include your logo, your product or some other aspect of your public face. If you use a beautiful model to represent your brand, but a fuzzy little duckling in your latest ad, you are leaving some disparity in your message. Whenever you step beyond your brand appearance in your marketing, you should consider ways that might recreate cohesion there. For example, your little duckling might be accompanied by the phrase, ‘chicks dig xyz product’ (a bit overused, I know, but it still makes for a cute example).

Perception is another thing entirely, and shouldn’t be ignored when it comes to cohesion. For this, you should strive to understand and embrace your customer’s perception of your brand. If you sell swimwear, for example, your brand perception is likely to include warm weather, beaches, sun tans and sexiness. A dark blue background split by a white-hot lightning bolt over the words, electric swimwear, might be executed with beautiful artwork – but its design is noticeably lacking. Your product, packaging, brand and overall message should be consistent with brand perception as well.

If your brand is spread out over many products, concepts or services, it might be hard to establish a cohesive message. Consider creating individual brands or collections that each carry a cohesive messaging related to their product, appearance and perception. Creating a style guide is a great way to help organize your branding and brand assets and provides a good visual representation of your umbrella brand. A style guide also formalizes how those assets can be used to provide consistency. With or without a style guide, before designing a large offering, consider how each segment might or might not fit into any existing brands or if any new brands are needed. Of course, you can always outsource such an assignment 😉